About a month ago there was a blog post that got a lot of attention.  It was titled 10 Reasons Your Dentist Probably Hates You Too.  It created quite a stir and wrote a post that I called 10 Reasons Why My Patients Love Me, in response.  The author of the first post wrote it with her tongue firmly planted in her cheek, and I wrote my response to sho

English: Street dentist in Bangalore with a pa...

Wild Wild West Dentistry

w that our profession needs more relationship building in an age where the professions have tipped toward business rather than health car

What is the truth about dentistry these days?

There are many ways to practice dentistry.  Every dentist is faced with the problem of balancing the paradox between duty and desire...the desire to live a great life and the duty to be a great dentist.  We live in a material world and as much as we claim that less is more…so many of us still want more.  Yet I truly believe we also want to to find meaning in our dentistry.

It gets confusing for the dentist as he tries to earn his daily bread in an age where the business of dentistry is like the Wild Wild West.

I try to practice in a manner that helps balance the paradox…some might call it “business ethics.”  I am truly bothered when I see the breakdown of ethics in our profession…so I give you these things that I see some of our colleagues doing on a fairly regular basis…that I think patients, and the powers that be should know about.

  1. Your  dentist sees you as a profit center rather than a patient.  Everyone gets the business thing.  Football players tell us this all the time…but this is health care and an ethical dentist MUST put the patient first.  That is the real definition of professional.  Dentists who do this usually relate everything to the “time is money” philosophy.  They usually run behind and are over-scheduled.
  2. Your dentist just took a weekend course in an advanced surgical technique—-and you [click to continue…]
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ew Orleans Saints quarterback Drew Brees befor...

Sports talk-radio hosts love to get audiences engaged by asking who is “the best” in a particular sport.  During football season the debate usually centers around the “best quarterback.”  We all have our opinions, and we can do it on a seasonal basis or even look at it from a historical perspective.

This year the candidates seem to be Aaron Rogers, Tom Brady, Drew Brees,Ben Rothlisberger, Eli Manning and Tim Tebow (Yes, his name has been coming up a lot lately).  What I find interesting is not who is the best, but what the criteria are for being the best.  The Aaron Roger’s  and Drew Brees’ fans will cite statistics, but there are other factors...X Factors if you will.  That is where Manning and Tebow fit in.

It’s the criteria that interest me.  So I would like to hear from you regarding who you think is the World’s Best Dentist…and WHY?

In other words, what do dentists consider the most important traits that would contribute to being world-class.

Is it purely technical skills?  Is it the ability to teach?  Is it related to ethics? to business?  or both?

I am looking for your opinion.  You can mention anyone in the world…but please explain “why?”  If you want to mention a local dentist, that’s okay too…just don’t put yourself down.  If you want to give your opinion on the quarterback debate…go ahead.

Here’s my response—

Eli Manning – Super Bowl MVP…The X-Factor— he has ice running through his veins.  He never feels pressure.

My dentist…World’s Greatest—Let’s hear your votes first.  You can probably guess mine.

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10 Reasons Why My Patients Love Me

December 10, 2011

A few weeks ago a blog post ran wild on the Internet.  It was written by a young dentist who had recently left the field and wrote about 10 of her frustrations with patients.  The post went viral because there was a lot of truth in what she wrote.  Check out the post. I laughed [...]

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What Would L.D. Pankey Do?

October 16, 2011

Just to set the record straight, the title of this post may just be a rhetorical question.  I really couldn’t tell you what L.D.Pankey would do if he were alive today, but asking the question might open up some meaningful thoughts on how to live and practice in these difficult times. History has no shortage [...]

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Dental Design the Steve Jobs Way

October 9, 2011

Throughout the past week the Internet has been filled with blog posts concerning the death of Steve Jobs.  Like  everyone in America, I too am a big fan of what he created.  For years I have been calling him our modern day Thomas Edison. Everything that needs to be said has already been said as [...]

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Television Mimics Life

September 18, 2011

When the King of Queens was popular on television I never watched it.  These days I watch it everyday on reruns.  I love Doug and Cari…and I guess their popularity can be explained by their universal truths. The other night I watched an episode that portrayed Doug having a difficult time with the challenging problem [...]

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The End of Tooth Whitening

September 12, 2011

  There was a time when tooth whitening was all the rage.  Everyone wants white bright teeth.  Dental practices focused on bleaching…big companies jumped on the bandwagon and created tooth whitening products from toothpastes to white strips to tooth whitening gels.  Tooth whitening systems  became big business…and dentists considered it their domain. We bought lights [...]

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Gatekeepers and Gatecrashers

July 25, 2011

“He who defines the rules, owns the game.”       Barry Polansky…The Art of the Examination I wrote that line in my book a few years ago, in reference to the various forces that were controlling the dental profession at the time.  What I was implying was that dentists should do what blogger Chris Brogan calls, “creating [...]

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How to Structure a “Deal” for Social Commerce Websites

July 17, 2011

“Deals” are the current trend and they won’t be leaving us soon.  There is a growing sub-category of social media known as social commerce. The group is dominated by the popular buying sites, Groupon and Living Social which promote daily deals in specific cities through e-mails and social network. Most of the deals are very [...]

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Was L.D. Pankey Dentistry’s First Positive Psychologist?

April 21, 2011
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Most dental seminars and courses share similar traits. Lecturers generally speak for hours on some concept or technique while the audience sits back and takes notes. During breaks or at the end of the day, questions arise that have less to do with the technique and more to do with how to apply the technique [...]

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